Refund policy

2. Return & Exchange Policy

Return & Exchange Policy – DecoVibe

We want you to be happy with your purchase.

• Products must be checked immediately after delivery.
• If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
• Please provide clear photos/videos of the product and packaging as proof.
• Items must be unused and in their original condition for an eligible return/exchange.
• Customized or personalized products are not eligible for return or exchange unless they arrive damaged or there is a manufacturing/printing issue.
• Change-of-mind returns may not be accepted for customized products.
• Approved exchanges are subject to product availability.